Privacy Policy

Effective Date: 12th February 2026
Last Updated: 12th February 2026

Welcome to Harmony Hotels & Resorts (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website https://harmonyhotels.co.in/ (“Website”), make a reservation, use our services, or interact with us.

By accessing or using the Website or our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services and enhance your experience. The information may include:

Personal Information You Provide

When you make a booking, contact us, sign up for newsletters, or fill forms, we may collect:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment details (processed securely through third-party payment gateways)
  • Special requests (e.g., room preferences)

Automatically Collected Information

When you use our Website, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring/exit pages

We collect this data using cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Services

  • Process bookings and reservations
  • Respond to queries and requests
  • Deliver personalized customer experiences
  • Improve our Website and offerings

Communication

We may send confirmations, updates, promotional offers, newsletters, and service announcements (you can opt out of marketing messages).

Analytics

We analyze usage data to understand trends, track performance, and improve site functionality.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Remember your preferences
  • Monitor Website usage
  • Provide tailored content

You can manage or disable cookies in your browser settings, but this may limit certain features.

4. Sharing Your Information

We may share personal information with trusted third-party service providers when necessary to operate our business, provide our services, and improve our website and advertising activities.

Service Providers: We may share relevant information with payment processors, customer relationship management (CRM) platforms, analytics providers, and other service providers that support our business operations.

Advertising and Remarketing: Where permitted by applicable law and subject to applicable consent requirements, we may share or use relevant customer information with advertising platforms, including Google, for advertising measurement, remarketing, and audience management. This may include customer information such as email addresses or phone numbers, where the relevant advertising service supports its use. These platforms may process information to provide advertising services on our behalf, subject to their applicable terms and policies.

Legal Requirements: We may disclose personal information to government authorities, regulators, law enforcement agencies, or other parties when required by law or when reasonably necessary to protect our legal rights and safety.

Business Transfers: Personal information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

We do not sell personal information to third parties. Where we share information with service providers to perform services on our behalf, that sharing is subject to applicable contractual, legal, and privacy requirements.

5. Third-Party Links & Content

Our Website may contain links to external sites (e.g., travel partners, social media). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your data.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13 years old. If you believe we have collected such information, please contact us to delete it.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal information
  • Restrict or object to processing
  • Withdraw consent

To exercise your rights, contact us using the details below.

10. Changes to This Policy

We may update this policy from time to time. The latest version will be posted on this page with the updated “Effective Date.” Your continued use of our Website constitutes acceptance of the changes.

11. Contact Us

If you have questions, requests, or privacy concerns, please contact:

📧 Email: [email protected]
📞 Phone: (011) 40844911
🏨 Address: C-25, Sector 8, Noida Uttar Pradesh 201301