Effective Date: 12th February 2026
Last Updated: 12th February 2026

Welcome to Harmony Hotels & Resorts (“Harmony Hotels & Resorts”, “we”, “our”, “us”).
These Terms & Conditions (“Terms”) govern your use of our website https://harmonyhotels.co.in/ and the booking of rooms, services, and facilities at our properties.

By accessing our Website or making a reservation, you agree to comply with these Terms.

1. Use of Website

By using our Website, you agree to:

  • Provide accurate and complete information
  • Use the Website only for lawful purposes
  • Not misuse or attempt to disrupt our systems or services
  • Not make fraudulent or speculative bookings

We reserve the right to deny access to users who violate these Terms.

2. Reservations & Bookings

Booking Confirmation

  • All reservations are subject to availability.
  • A booking is confirmed only after full/partial payment and receipt of a confirmation email/SMS.

Guest Information

  • Guests must provide valid identification and accurate personal details at the time of booking and check-in.

Special Requests

  • Requests such as early check-in, late check-out, or specific room preferences are subject to availability and may incur additional charges.

3. Payments

  • Room rates are displayed in INR unless otherwise stated.
  • Taxes and applicable government charges may apply.
  • Payments may be processed through secure third-party payment gateways.
  • Harmony Hotels & Resorts is not responsible for errors or issues caused by third-party payment providers.

4. Check-In & Check-Out

Unless otherwise stated:

  • Check-in: 01:00 PM
  • Check-out: 10:00 AM

Early check-in or late check-out may be chargeable and subject to availability.

Guests must present valid government-issued ID at check-in.

5. Cancellation & Refund Policy

Cancellation policies may vary based on rate plans or offers.

Standard Policy

  • More than 30 days of check in : No deduction
  • Less than 30 days, more than 15 days of check in : 35% deduction
  • Less than 15 days, more than 07 days of check in : 60% deduction
  • Less than 7 days : 85% deduction
  • Less than 3 days / no show: 100% deduction

Refunds, if applicable, will be processed within [7–10] working days.

6. Modifications

Changes to bookings (dates, room type, guest details) are subject to:

  • Availability
  • Rate differences
  • Additional charges

Harmony Hotels & Resorts reserves the right to cancel or modify bookings due to pricing errors, technical issues, or unforeseen circumstances.

7. Guest Responsibilities

Guests agree to:

  • Maintain decorum and respect other guests
  • Follow hotel policies and staff instructions
  • Not damage hotel property

Any loss or damage caused by the guest may result in repair/replacement charges.

Illegal activities, excessive noise, or misconduct may lead to immediate eviction without refund.

8. Property Rules

  • Smoking may be restricted to designated areas only
  • Pets allowed only where explicitly permitted
  • Outside food or hazardous materials may be restricted
  • Hotel facilities must be used responsibly

Harmony Hotels & Resorts reserves the right to refuse service to anyone violating policies.

9. Liability Limitation

Harmony Hotels & Resorts is not liable for:

  • Loss, theft, or damage of personal belongings
  • Delays or interruptions due to events beyond our control (natural disasters, strikes, government actions, etc.)
  • Indirect or consequential losses

Guests are advised to use in-room safes and take personal precautions.

10. Force Majeure

We are not responsible for failure or delay in performance caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government restrictions
  • Pandemic/health emergencies
  • Power or infrastructure failures

11. Intellectual Property

All Website content including logos, text, images, and designs are the property of Harmony Hotels & Resorts and may not be copied, reproduced, or distributed without written permission.

Our Website may contain links to third-party services (payment gateways, booking platforms, social media). We are not responsible for their policies or actions.

13. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use personal data.

14. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the revised Terms.

15. Contact Us

For questions or concerns regarding these Terms, please contact:

Harmony Hotels & Resorts
📧 Email: [email protected]
📞 Phone: (011) 40844911
🌐 Website: https://harmonyhotels.co.in/